📩 Grievance Redressal Policy – KPSOCLUB

At KPSOCLUB, we are committed to resolving client grievances in a fair, transparent, and timely manner. If you have any complaint related to course access, payment, or service delivery, please follow the steps below:

Email: kpsomani15@gmail.com

Please include the following details:

• Full Name
• Registered Email ID or Mobile Number
• Course or Plan Purchased
• Date of Transaction
• Description of the Issue
• Supporting Documents or Screenshots (if any)

Response Time: Within 7 working days

If your issue is not resolved in Step 1 or you are unsatisfied with the resolution, you may escalate the matter to our Grievance Officer:

• Name: CA Kaushal Somani
• Email: ksomani15@gmail.com
• Phone: 8788250074

Escalation Response Time: Within 7 working days

If we do not receive a response or follow-up communication from you within 10 days of our reply, we will consider your grievance satisfactorily resolved and the complaint will be closed.

If your issue is still unresolved, you may lodge a complaint with SEBI through the SCORES platform:
https://scores.sebi.gov.in
(Click on “Investor Complaints” → “Register Here”)

All disputes are subject to the jurisdiction of Jalgaon, Maharashtra.